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Meet Our Staff


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The staff is chosen for their professional skills, friendly nature and discretion.  Their goal is to provide precise, state-of-the-art care that is customized to the individual needs of each patient.  We have created a comfortable and private environment where our caring staff will do everything they can to pamper you.

Sheila Silverstein, Bass Plastic Surgery Office ManagerSheila Silverstein, Office Manager: Manhattan & Great Neck
Sheila has been the office manager for Bass Plastic Surgery since 2001. She has been working in Plastic Surgery for over 35 years, and has extensive knowledge about aesthetic procedures, what they can do and what the recovery is like.  Sheila coordinates all billing and insurance activities in the practice, including pre-certifications. Sheila loves to paint, garden, and travel in her free time, and also enjoys spending time with friends and family.

Margaret Broderick, RN, Nursing and PACU Care: ManhattanPeggy Head shot
Peggy takes care of patients recovering from surgery and provides instruction in home care for surgical procedures.  Peggy has more than three decades of experience in the care of plastic surgery patients.  She was the head nurse in the Department of Plastic Surgery at Manhattan Eye, Ear & Throat Hospital for many years before retiring to work in some of the best plastic surgery practices in New York City.  Dr.  Bass was delighted to be able to persuade Peggy to join us here at Bass Plastic Surgery in 2013.   Patients cherish her for her exceptionally cheerful and caring approach to every detail of clinical care.

Erica Rodriguez, Receptionist: Manhattan
Erica is the voice answering the phone and coordinating appointments.  Erica has worked for Bass Plastic Surgery since 2001 making her knowledgeable about all phases of the practice. She loves event planning, gardening, and spending time with her family.

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Kaits Head ShotKaitlain McLaughlin, Patient Outreach Manager: Manhattan
Kaitlain has worked in the Aesthetic industry for over 10 years specializing in Marketing & Events. Kaitlain oversees media campaigns, web development and coordinates the social media initiatives. Kaitlain helps produce and execute events and the Manhattan and Great Neck locations. .

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Regina Moran, Office Manager: Great Neck

Regina has been a medical administrator for over 17 years.  Regina is proficient in medical billing, surgical scheduling, patient coordination and office administration. Regina is great with all aspects of insurance, patient questions & concerns. On her off time, Regina is an avid reader who loves kayaking with her family.

Deidre Coleman, Licensed Esthetician & Laser Technician: Great Neck 

Deidre is proficient in many areas of aesthetic services. Deidre is skilled at Laser Hair Removal, Anti-Aging Skin Tightening, Skin Rejuvenation & Body Contouring procedures. Traveling and spending time with her puppy keep Deidre busy when she is not treating the Great Neck patients.